Ensure the camera is not pointed directly at a source of light, such as the sun or a spotlight, as this will negatively impact the camera image.Trying to relocate the camera or adjust the viewing angle. If this doesn’t help, there may be an environmental factor affecting the camera image.Exact steps with imagery are included in your product’s manual on our support site. Adjust the brightness and contrast settings by accessing the Image Settings menu for your camera within the recorder’s main menu from a TV / Monitor.If your camera image is too bright or dark, please try the following: If there are obstacles between the camera and recorder / router, you may need to purchase our Wi-Fi Extender Antenna to help bypass the obstacle.with line of sight to the recorder / router. Ensure you are within the signal range for your product.When extended further out, it may not be receiving enough of a power draw to activate Night Vision. If you have extended the camera further out from the recorder using extension cables, you may need to power the camera with its own camera power adapter.This will let you know if you have a bad camera cable that needs to be replaced. If none of this works, try connecting the camera using a working camera’s cable.Make sure the channel you are connected to does not have Covert mode enabled.This will let you know if you have a bad channel port. Try connecting the cable to a different video input port to see if the camera appears on another channel.Ensure the cable is properly connected to the recorder (DVR / NVR).
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